- On March 31, 2026
Medical Mutual, Superior Dental Care and MedMutual Life Available in Employee Navigator Starting April 1
Topic: Broker Relations | Companies: Medical Mutual, MedMutual Life, Superior Dental Care | Segment: Small Group (1-50), 51-99, 100+, MEWA
Beginning April 1, Medical Mutual, Superior Dental Care (SDC) and MedMutual Life will be available on Employee Navigator, one of the nation’s leading benefits administration and HR software platforms. This new integration can help you deliver smoother enrollment and renewal experiences for your groups by eliminating dual entry, improving data accuracy, and reducing billing discrepancies—all at no cost to your agency or clients.
Employee Navigator makes it easier for you and your groups to enroll, manage and maintain multiple lines of coverage across our family of companies. The following Medical Mutual, SDC and MedMutual Life group products will be supported:
- Medical
- Dental
- Life and AD&D
- Short-term Disability
- Long-term Disability
- Vision
To learn more, review the Medical Mutual + Employee Navigator flyer or contact your ExpressLink representative.
Direct Mail and Email Outreach Launched to Support COSE Benefit Plan Sales
Topic: Broker Relations | Companies: Medical Mutual | Segment: MEWA
Medical Mutual’s Marketing team has launched a targeted campaign to help drive sales of COSE Benefit Plan at key renewal timeframes. The campaign will drop to targeted MEWA prospects who are currently enrolled in a competitor’s plan.
Employer Facing:
Three separate direct mail pieces are now being sent during the March 20-April 1 timeframe. The pieces highlight the advantages of switching to the COSE Benefit Plan, including a clear breakdown of our differentiators, cost-effectiveness, local expertise and a call-to-action prompting recipients to contact their broker or Medical Mutual Sales representative. You can see a sample of the first mailer here.
Broker Facing:
If you’re associated with the prospects on the employer-facing mailing list, you will also receive a direct mail piece and email encouraging outreach to clients that may benefit from COSE Benefit Plan, while directing you to additional resources on MedMutual.com.
Updated Membership Services Reference Guide, Postcards Mailed to Groups
Topic: Company News | Companies: Medical Mutual, MedMutual Life, Superior Dental Care | Segment: 51-99, 100+, MEWA
Medical Mutual has updated its Membership Services Reference Guide, a resource they provide groups to assist them with the most common membership questions. The guide can be accessed by groups externally at MedMutual.com/GroupReferenceGuide.
The guide includes information on:
- Where to send applications, cancellations, and membership changes
- Enrollment timelines for new hires, late entrants, and qualifying events
- How to get help with claims, coordination of benefits, pharmacy, and provider questions through Customer Care and HR Connect
- How to obtain ID card information and access to My Health Plan
- Access to EmployerLink, our secure portal for employers
- Billing and invoice essentials
- Key contacts for quick support
To help make sure our groups are aware of this useful resource, Medical Mutual mailed this postcard to 51+ group officials. HR and benefits administrators are encouraged to save a copy for easy reference.