- On November 5, 2024
Topic: News | Applies to: All including Medicare
Medical Mutual is pleased to release an FAQ document that addresses key questions about its acquisition of Paramount. This FAQ aims to provide clarity on various aspects of the acquisition, including its impact on commercial customers, integration plans and operational changes.
FAQ Highlights:
- Business as usual: Paramount plans will remain the same, and member ID cards will not change.
- Members do not need to take any action to stay in their current plans.
- Customer service: Assurance that customer care and member services will continue to be handled by the
respective service centers. - Quoting process: Information on receiving quotes for both Medical Mutual and Paramount products.
- Network integration: Updates on the potential integration of Paramount and Medical Mutual networks.
- Product offerings: Details on the continuation of Paramount Elite branding and the availability of both
companies’ plans in the same service areas.
If you have questions, contact your ExpressLink representative.